After-sales Service

Product and Service Commitment:

1. Raw Materials: The main raw materials are provided by domestic and foreign famous enterprises including Sinopec, PetroChina, Dupont, Exxon, Dow, etc., thereby ensuring excellent and stable product quality.

2. Process and Equipment: Our company adopts the industry advanced technological methods, FFS film equipment imported from Germany and extrusion and printing equipment produced by domestic leading manufacturers. Meanwhile, our company carries out ISO9001:2000 Quality Management System.

3. Product Testing: Our company has complete inspection equipment and professional inspectors, inspects every batch of products and provides customers with test reports on every batch of products.

4. After-sales Service: The professional after-sales service engineer assists customers in solving relevant problems. The technician can provide door-to-door service if necessary.

The online technical consultation system provides consulting service with regard to products, technology, logistics and relevant problems

We provide new customers with Product Instruction and arrange special personnel to assist customers in trial run and ensure stable operation. Meanwhile, we provide old customers with after-sales service and pay a visit on a regular basis. If the problems cannot be solved by online service, our after-sales service personnel will arrive at the site in 48 hours and solve problems.

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